Category: Learn

  • Celebrating our community, our work and their achievements

    Service Offering: Facilitation 

    The Essential Services Commission: Retail Market Review

    The Victorian Government has identified operational issues in the state’s energy and gas market that disadvantage consumers. The Essential Services Commission (ESC) is charged with implementing the recommendations of that report.Midnightsky facilitated a session with ESC’s stakeholders from the energy and gas sector. The purpose of the session was to inform the stakeholders of the Government’s (not always easy) recommendations and gather their input into the implementation of the solutions. The result of the session was that the stakeholders were heard and they are now on the journey with ESC.Their engagement means that consumers (like us) will experience better outcomes, like fairer prices and bills that are easier to understand

    Our Watch: Planning Review

    Our Watch’s vision is an Australia where women and their children live free from violence. Midnightsky worked with this valuable organisation on several facilitation projects across the year to help the organization navigate a period of transition. Our Watch has a new CEO, Patty Kinnersly, and the organization is in the final year of its current Strategic Plan.

    Midnightsky facilitated a session with the Board and the CEO to have deep dive conversations about the organisation’s direction. Midnightsky also worked with staff to help clarify specific projects, as well as the organisation’s approach.

    Our Watch’s work can fundamentally change our society for the benefit of everyone. This is a pivotal moment in history to help prevent violence against all women and their children.  Our Watch’s continued commitment to improvement will lead to a bigger impact and ultimately deliver on their important vision.


    Service Offering: Strategic Planning

    Eastern Melbourne Primary Health Network: ‘Better Health North East Melbourne’

    Eastern Melbourne Primary Health Network (EMPHN) engaged Midnightsky to work with ‘Better Health North East Melbourne’ to focus their scope for the next three years.

    The Better Health North East Melbourne (BHNEM) initiative is a region wide collaboration of health service providers and organisations across the health system that have come together to improve the health system in order to improve health outcomes for people in Melbourne’s north-eastern suburbs. BHNEM’s role is to make the patient’s journey through the health system easier, more connected, and more efficient.

    Midnightsky worked with BHNEM’s Governance Group, which comprises CEOs of all the collaborating health services and organisations. The organisations involved are: Banyule Community Health, Your Community Health (Darebin), Health Ability (Community Health – Nillumbik), Austin Health, the Department of Health and Human Services, Eastern Melbourne PHN and North Western Melbourne PHN.

    Midnightsky led the group through a process of deciding on, and prioritizing, relevant and realistic activity. As a result, the group created clear and measurable goals, objectives and KPIs, with a new Strategic Plan developed for the next five years. The key impact will be that the people of Melbourne’s north-eastern suburbs are more likely to have a better experience of health care, as well as enjoy better health outcomes.

    Carrington Health Ability: Bridging Strategic Plan

    Carrington Health Ability is a not-for-profit organisation that provides a large range of health services to Melbourne’s eastern suburbs. They have recently merged with healthAbility, an NDIS provider that specialises in aged care and disability support, and health services including OT, podiatry & psychology.

    The merge was done with much good will and a new Board is now in place. While the new Board was being formed, the CEO and leadership team developed a bridging plan to help with the transition. Once the Board was in place, Midnightsky started to work with them on a Strategic Planning process.

    This process was important to ensure a continuity of health care and allow the leadership to build a strong, familiar and cohesive team.

    Moreland Energy Foundation Limited (MEFL): Strategic Plan

    MEFL is dedicated to tackling climate change. Midnightsky worked with the leadership team to build a Strategic Plan and develop their leadership skills.

    Together we created a plan that was easy to understand and had measurable goals, objectives and KPIs to implement and track.

    Our society need new systems and behaviours to address climate change. This Strategic Plan helps the organization head towards their zero-carbon target in ways that are good and fair for both people and the planet.

    Latrobe Community Health Service: Strategic Plan Review

    Based in the Latrobe Valley, Latrobe Community Health Servicehas grown to be one of the largest organisations of its type in Victoria, providing health services in both regional and metropolitan areas.

    The organization is nine months into a five-year Strategic Plan and the Board and Executive wanted to check in with how they were progressing.

    Midnightsky worked with the leadership team to help them build an agenda and facilitated a session to focus on what really matters to the organisation’s vision. Our team led them through some difficult conversations so they could identify opportunities, resolve their challenges, and continue with the Strategic Plan.

    At the end of the process the leadership team felt engaged, knowing that all their different perspectives had been heard. They were focused, having identified what has worked and what needs adjusting. And the pathway to success was clear.

    In the end, the better the organisation’s planning, the stronger their implementation of their services. And that leads to better health care for the many communities they serve.


    Service Offering: Learning and Development 

    Over the year Midnightsky worked with many people to help them become more insightful and compelling communicators and leaders.

    Building their leadership skills impacts positively on society as they apply their abilities in influential organisations, including: MEFL, Leadership Victoria, Alfred Health, Centre for Sustainable Leadership’s Future Makers Fellowship, executives in the Healthcare sector, and members of the Victorian Government.


    At Midnightsky, we have four key service offerings:

    Facilitation: Help groups find a voice, articulate their shared purpose, and create a clear plan.

    Strategic Planning: Understand what you want to achieve, what you’re going to do, and how you’re going to behave along the way with a clear Vision, Mission and Personality

    Strategy to Story: Telling a compelling and consistent story comes from knowing who you are, who you should talk to, and what they need to hear – connect your strategy and your story.

    Learning and Development: Help teams to know their purpose and communicate it confidently to the world





    Check out more stories in the category: Consult, In the Village, Learn

  • When a good presentation helps everyone feel better

    No matter what your role, no matter which organisation, every time you give a presentation you are a leader. And every time you lead through a presentation, you have the opportunity to create improvements that will benefit your colleagues and your key stakeholders, while contributing to your vision.

    Health services in particular need to navigate change wisely, making sure that information, systems and processes continue to support staff and ultimately lead to the best care for patients. And collaboration needs clear communication to create successful engagement and good change.

    That’s why the Organisational Development department at Alfred Health develops staff leadership skills. Alfred Health’s programs help staff build self-awareness and the ability to look beyond the everyday to envision the future and adapt to the organisation’s changing needs.

    Alfred Health knows that developing staff’s presentation skills is a valuable investment. Education and Development Lead, Therese Christofas, says, “staff were reaching out to learn how to present in a way that is memorable so that people share the information and bring others on board.”

    Alfred Health has engaged Luke Hockley several times to deliver a 75 minute interactive workshop to staff from across the organisation. The workshops teach people how to build a powerful presentation. The workshops provide a framework that anyone can use to prepare, build and present a clear story with a strong message.

    Therese says that Luke, “puts participants at ease in a fun, warm and generous way that gives staff an alternative way of presenting.” Luke uses his own presentation of the workshop to reveal the construction of a good presentation. And participants are provided with information cards to help them reflect on and apply their new knowledge.

    Since the workshops, Therese has noticed that staff members are more confident when they are presenting. This means that the information now flows better, which makes it easier for the audience to hear the message and know how to act.

    In the end, informing and inspiring others to create improvements is the mark of a good presentation. And change for the good helps everyone feel better.

    by Cressida Bradley

    Check out more stories in the category: In the Village, Learn

  • How to learn everyday superpowers

    What do you do when you have the passion and potential to change the world, but don’t know how to start? Maybe you have expert knowledge and a vision for a better future, but you can’t do it alone. So how do you get others to help make it happen? Do you have superhuman skills to achieve all that?

    Each year the Future Makers Fellowship welcomes change makers, political influencers, digital storytellers, social entrepreneurs and, in their words, “f**k givers” who are asking themselves exactly those questions.

    Recently I spoke to the Facilitator of the Melbourne Future Makers program, Matt Wicking, about how their program is nurturing leaders who can tell clear, compelling and informed stories that inspire their audiences to think and act.

    Matt says, “The Future Makers Fellowship has been running for 12 years. It’s a life-changing personal and professional development program that builds skills, confidence and communities.” Matt adds, “We want to inspire our participants to embody their role as resilient and positive change-makers.”

    Every graduate goes on to lead in their own way and supports each other as they create change.

    For example, there is Cameron Elliott, who is creating meaningful community with The Weekly Service, and Sally Hill who is designing and delivering purpose-driven events with Wildwon, and Ellen Sandell who is the State MP (Greens) for Melbourne, and Eyal Halamish who is giving the people more voice in our democracy with Our Say, and Katerina Kimmorley who is bringing power and light to India with Pollinate Energy.

    And for every alumnus who is running a new enterprise, or holding down a high-powered visible role like those above, there are many more who are having an impact within community groups and corporates, not-for-profits and other organisations.

    Matt explains that a significant part of the fellowship program is a week-long retreat for both the Sydney and Melbourne fellows to focus on their Media, Communication and Storytelling skills. Matt and his team have carefully assembled a welcoming space where participants feel challenged, supported and energised.

    For the last five years, Luke Hockley from Midnightsky has joined the retreat, working in groups and with individuals to help the fellows find their purpose, realise the power of storytelling, and become an authentic communicator.

    Luke uses his creative and communication experience, as well as knowledge on how to think and move in cooperation with our design in order to perform at our best. Matt observes that Luke, “gently shapes and shifts participants out of where they are, so that they can take risks in a safe and skilful way”.

    Matt says that Luke’s workshops help the participants “see their passion more clearly and get out of the messy drama and noise that we all experience”. By finding clarity in the complex, the Future Makers fellows develop life-long skills to make better decisions, spread ideas, and have a lasting impact on the world.

    Now that sounds like everyday superpowers I reckon we could all learn.

    Applications to the Future Makers Fellowship close on November 18th


    By Cressida Bradley

    Check out more stories in the category: In the Village, Learn

  • What is the Alexander Technique?

    The Alexander Technique is an education process where we learn how to think and move in cooperation with our design in order to perform at our best as often as possible.

    The basic principle of the Alexander Technique is that all movement (including sitting, walking, washing the dishes, thinking, speaking, singing, problem solving…) can be performed more easily if the head is balanced well with the rest of the body.

    During a lesson with me you will learn how to:

    • Observe yourself
    • Understand how the body moves
    • Explore how your thinking impacts on your movement
    • Make choices about how you think and move

    I work with students in a few ways to explore this balance, including:

    • Conversation and discussion to explore how our thinking impacts on our movement
    • Reviewing anatomical images to ensure the image we have of our moving body is accurate
    • Using touch to help encourage a balanced relationship between head and rest of the body

    In every situation we have habitual responses. These are sometimes very helpful (like being able to tie our shoe laces) and sometimes not (like tightening our shoulders when we start to think about what we want to do with our lives). The technique helps us to see our unhelpful habits and make different choices when they emerge. If we are tightening ourselves when we think about our purpose in life then it will be harder for us to find answers to these important questions that are meaningful and sustainable.

    Get in touch if you have any further questions.



    Artist, advisor, coach.
    I find the real problem, make the difficult easy
    and tell a great story.


    Check out more stories in the category: Knowledge Bank, Learn

  • Busy, busy is boring.

    I can keep myself very busy. Busy, busy doing things.

    But it is only productive if I am busy doing things that move towards some bigger goal that matters to me. Without this bigger picture I get disheartened with the busy and get very bored.

    With a clear goal busy becomes productive. When this happens I get momentum. Then I start getting things done.


    Check out more stories in the category: How to Human, Learn